How to Order Online for CompAndSave: 5 Simple Steps

Step 1. Search for Your Cartridge

There are two ways to search for your cartridge on our website. You can either search using the cartridge model number or your printer model.

Searching using cartridge model:

If you know the cartridge model you want to order, type it in the search bar.

If you do not know the model number of the cartridge for your printer, you can find that information in the cartridge box or your printer manual. You can also check our guide: What Ink Does My Printer Use?

Searching using the printer name:

Do you know your printer's name? If so, simply type it in the search bar. Ensure to click on the correct printer model from the search result.

 

Step 2. Add to Cart

Once you've found your cartridge, add it to your cart. For multiple items, simply use the drop-down menu beside the "Add to Cart" button.

Step 3. View Cart

View your cart by clicking on the cart icon in the page's top-right corner, then click the View Cart & Checkout blue button to be redirected to the checkout page.

Step 4. Review and Proceed

Click Proceed to Checkout blue button after ensuring that you have ordered the right cartridges and order quantity. Enter coupon code as well, if you have one.

Tip: Get a 15% discount by subscribing! Click "Sign Up Now" to subscribe

Step 5. Checkout

At checkout, you will have two options: to create an account or checkout as a Guest. But before that, here are some important things to note when placing the order:

• Ensure to follow password requirements if you choose to create an account. Minimum of 6 characters, with at least one uppercase, one lowercase, one number, and one special character or symbol (e.g., ! @ # ?).
• If you choose to create an account, you will need to go over Steps 3, 4, and 5 again to complete the order process after successfully creating an account and filling in your Shipping and Billing addresses.
• By default, our system sets your Shipping address the same as your Billing address. Make sure that both addresses are correct. If any changes are needed, make them before you finish placing your order. This little step ensures your order goes to the right address!
• Once done placing the order, you will be redirected to a confirmation page displaying your Order number. Make sure to take note of the Order number for future reference.

1. Checkout by Creating an Account

Click on the button "Create an Account" then follow the instructions, and fill in the necessary information to complete the order process.

2. Checkout as a Guest

If you prefer to checkout as a guest, click on the "Checkout as Guest" button and fill out the necessary information to place the order successfully. Here's how you can do it:

1. Cannot Log in or Reset Password

You may encounter this issue when you try to log in after placing an order. You can solve this by following the steps in our Reset Password guide. If it doesn't work, contact our Customer Support Representatives to help you reset your password.

2. Address Verification Service Error

While at the Billing & Payment form, ensure to uncheck "My billing and shipping address are the same" if your Shipping address differs from the Billing Address of the card you are using. Also, check for typos before submitting the information.

3. Why is my credit card declined?

A declined credit card can happen for various reasons. Some common factors include:

• Mismatch between Shipping and Credit Card Billing Address
• Reached Credit Limit
• Suspected Fraudulent Transactions
• Transactions on Hold
• Expired Card
• Travel Activity
• Missed Payments

For detailed information and tips on what to do if your card is declined, check our "Why is My Credit Card Declined?" guide.

4. Did Not Receive a Confirmation Email

Don't see your confirmation email? Check your spam and junk folders. If it's still missing, get in touch with our Customer Support to verify if your order went through. Feel free to give us a call at our toll-free number, 1-833-465-6888, from Monday to Friday, 6:30am-3:30pm PT.